Flower Substitution Policy
Occasionally, substitutions of flowers or containers are necessary due to temporary, seasonal issues. If this is the case with the gift you've selected, our experienced florists will ensure that the style, theme, color scheme of your arrangement is preserved and will only substitute items of equal or higher value.
Payment Options
StudioRosa accepts Visa, MasterCard, American Express and PayPal.
If unsure of how to process a credit card payment, please call our store on
03 9786 9736 and place your order over the phone.
National and International Orders
We are happy to help you send flowers throughout Australia and overseas please call us at 03 9786 9736 for assistance.
Our Guarantee
We guarantee to provide the very best quality and fresh flowers available for all orders, if you feel that your flowers are not to your satisifaction, please contact us immediately so that we can assist.
Order-Related E-mails
Shortly after you place an order, you'll receive an Order Confirmation e-mail. Please put this in a safe place, as it will include all the details of your order, including an order number, in the event you need to contact us. To show our appreciation, you'll receive a Thank You e-mail from us when your gift has been received.